Communicating with Civility and Respect at Work
Communicating with Civility and Respect at Work
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 36m | 150 MB
Instructor: Catherine Mattice
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 36m | 150 MB
Instructor: Catherine Mattice
In this course, workplace civility expert Catherine Mattice takes you through practical strategies to navigate workplace communication with civility and respect. Catherine guides you through self-reflection to recognize how your communication decisions affect your personal brand, and how you communicate your core values with others. She then teaches important building blocks of civil communication— curiosity, language, and non-verbal signals. Learn skills to foster civil communication even in tense situations and ways to navigate working with high-conflict individuals.
Learning objectives
- Enhance self-awareness in communication.
- Develop skills to navigate tense situations with civility.
- Apply practical tools for civil communication in everyday interactions.
Communicating with Civility and Respect at Work
