"Six Sigma and Quality Management" ed. by Paulo Pereira

This volume serves as an indispensable resource for professionals, practitioners, and enthusiasts seeking a clear roadmap for implementing and optimizing Six Sigma and quality management system methodologies. This book is a practical and insightful companion for organizations navigating the intricacies of Six Sigma and quality management to achieve excellence in their operations and deliver enhanced value to their stakeholders.

From the fundamental principles of Six Sigma, including the DMAIC approach, to the broader spectrum of quality management, readers will gain practical insights into enhancing processes, reducing variation, and fostering a culture of continuous improvement. The text covers essential topics such as Total Quality Management (TQM), Lean principles, and improvement methodologies, offering actionable tools and techniques to streamline operations and enhance overall efficiency. With a focus on audits, corrective action/preventive action (CAPA) processes, and the intricacies of controlling externally provided processes, products, and services, this book provides a holistic view of quality management practices. In a specialized section, the book explores the unique challenges and stringent requirements for quality and competence in medical laboratories within the healthcare sector. Additionally, it delves into the integration of digital technologies into quality management, known as Quality 4. 0, showcasing the transformative potential of data analytics and artificial intelligence. Real-world examples and practical insights throughout the book make it a valuable resource for both those new to these methodologies and seasoned professionals seeking to refine their approach.

Contents
1. Total Quality Management of Research Articles in Electrical Engineering
2. A Renewed Perspective on Lean Six Sigma in Healthcare – People and Performance
3. Integrated Lean Safety Model to Develop Organizational Safety Culture
4. The Lean Approach in Waste Management – A Case Study
5. Internal Audit
6. Problems of Improving the Quality Management System of a University in the Era of Big Data (Experience of Professional Training of Railway Engineers)
7. Accelerated Change for the Good (ACG™) Facilitator – A Transformational Approach to Perform Continuous Improvement (CI)
8. Impact of Corporate Investment on Business Performance: The Case of Slovenian Firms for the Period 2000–2017
9. Mediation Impact of Supplier Quality on Association between Top Management Commitment and Resource Utilization in Indian Automotive Sector
10. Trends in the Accreditation of Medical Laboratories by ISO 15189
11. Quality 4.0: Data Quality and Integrity – A Computational Approach


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