Supply Chain And Operations Performance

Driving Business and Operational Excellence through Supply Chain Management in Industry & Manufacturing

What you'll learn

Master Supply Chain Basics: Optimize operations, boost efficiency, and drive success

Metrics for Business Excellence: Elevate performance with strategic measurement techniques

Increase your profitability, improve delivery and use your resources more efficiently

Master this fundamental aspect of high-level operations management

An MBA style course covering age-proven and modern methods to this universal challenge

Ideal for industrial / production / manufacturing organizations but also service and non-profit organizations

Requirements

An infectious energy to learn!

Description

Master the tools and principles of Supply Chain and Operations Performance to have an "impact" on your business's operations - manufacturing, services, industrial operations and production.Equip yourself to take a leading role in your workplace - defining and driving performance and business success.Understand the fundamental dimensions of business operations and the core tools and essential approaches to improve them. Become the authority in your team on improving the supply chain and operational systems in your businessThis MBA style course on "Supply Chain and Operations Performance" will prepare and empower you to make a real difference in your organization. This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts. Business operations come in all shapes and sizes with a host of unique challenges, but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!About Laurence GartsideLaurence Gartside is a management consultant and business operations coach with a master’s degree in manufacturing, engineering and management from the University of Cambridge. He has consulted for and led numerous major improvement projects for companies around the world and is the founder of Rowtons Training.Full Course Contents1. Perspective - The Big Picture Basics of supply chain and operationsTop-level business performance metricsContribute to overall business financial performanceAreas of supply chain and operations success2. Value, Output and CostsOutput and valueCosts and wasteProductivity and efficiency3. Customer & Employee Experience Customer satisfaction and the "Net Promoter Score"Delivery, order fulfillment and stockoutsEmployee satisfaction and engagement4. Inventory, Investment & Capital Capital employed and inventory investmentInventory turnover and "Days Inventory Outstanding"5. Cash flowCash flow managementMeasuring cash flow with the "Cash Conversion Cycle"6. Variation, Flexibility, Resilience and RiskDealing with variation and uncertainty of supply and demandDemand forecasting accuracyFlexibility, resilience and riskImproving supply chain and efficiency7. Wider Supply ChainSafety, compliance, innovation and growthEvaluating customer and supplier performanceBuilding relationships with customers and suppliers8. ConclusionDelivering success in your supply chain and operationsTake control! Boost your career and your business!  Start learning today!

Overview

Section 1: Perspective - The Big Picture

Lecture 1 Basics of supply chain and operations

Lecture 2 Top-level business performance metrics

Lecture 3 Contribute to overall business financial performance

Lecture 4 Areas of supply chain and operations success

Lecture 5 If you would be so kind…

Section 2: Value, Output and Costs

Lecture 6 Output and value

Lecture 7 Costs and waste

Lecture 8 Productivity and efficiency

Section 3: Customer & Employee Experience

Lecture 9 Customer satisfaction and the "Net Promoter Score"

Lecture 10 Delivery, order fulfillment and stockouts

Lecture 11 Employee satisfaction and engagement

Section 4: Inventory, Investment & Capital

Lecture 12 Capital employed and inventory investment

Lecture 13 Inventory turnover and "Days Inventory Outstanding"

Lecture 14 Keep with it!

Section 5: Cash flow

Lecture 15 Cash flow management

Lecture 16 Measuring cash flow with the "Cash Conversion Cycle"

Section 6: Variation, Flexibility, Resiliance and Risk

Lecture 17 Dealing with variation and uncertainty of supply and demand

Lecture 18 Demand forecasting accuracy

Lecture 19 Flexibility, resilience and risk

Lecture 20 Improving supply chain and efficiency

Section 7: Wider Supply Chain

Lecture 21 Safety, compliance, innovation and growth

Lecture 22 Evaluating customer and supplier performance

Lecture 23 Building relationships with customers and suppliers

Section 8: Conclusion

Lecture 24 Delivering success in your supply chain and operations

Section 9: Extras

Lecture 25 Your Certificate - How to Download, Modify & Share it

Section 10: Bonus

Lecture 26 Bonus Lecture

New and Ambitious Managers,Those who want to make a greater impact at work, improve things and get noticed,Managers, Consultants, Supervisors, Engineers, Sales and Operations Planners, Analysts,,People working in Production, Manufacturing, Industrial Operations, Business Operations,Improvement and Performance Leaders,Those who wish to become an authority in their workplace on business operations management