I Want To Start Coaching At Work

An introduction to the process and skills of performance coaching

What you'll learn

Define coaching and explain why it is important

Explain and use the GROW model as a coaching process

Identify and use essential coaching skills

Apply an understanding of motivation theory when coaching

Explain the value of and use self-coaching

Requirements

No previous experience required - just bring a desire to learn and practice. During the course you will be asked to complete some coaching conversations, you will need to identify people who would be willing to be coached by you. If you are also able to have someone observe your coaching that will be fantastic but will not prevent you from completing the course if this is not possible.

Description

This course is an introduction to the process and skills of performance coaching. It is primarily aimed at new managers, supervisors, and team leaders. It has been designed for people who are unable to attend a face-to-face programme but wish to learn the basics of coaching so they can introduce it into their day-to-day practice at work.Whilst this course will cover the fundamentals of coaching, to become a good coach you will need to practice. At points throughout the course you will be prompted to take a break from the programme and practice what you have learnt.If you are able to get someone to observe your coaching practice, that will be great (an observation form to help with this is included in the course).If you are unable to do this, then we encourage self-reflection following a coaching session (a self-reflection form is also included in the course).The course will cover the following:What coaching is and what it isn'tThe skills of a coach, with a particular focus on questioning and listeningUnderstanding motivation and how this can help the coachThe importance of self-coaching and how to self-coachWhere to go next in your coaching journey

Overview

Section 1: Introduction

Lecture 1 Introduction and objectives

Lecture 2 Coaching in the 21st Century & The Emerging Role of the Manager

Section 2: What is coaching all about?

Lecture 3 Introduction and objectives

Lecture 4 What is coaching?

Lecture 5 Coaching, training, and mentoring

Lecture 6 Styles of Interaction

Lecture 7 The purpose and nature of coaching

Lecture 8 The Three Pillars of Coaching

Lecture 9 The Cycle of Change

Lecture 10 Coaching: style and process

Lecture 11 The GROW Model

Section 3: Coaching Skills

Lecture 12 Objectives for Section 3: Coaching Skills

Lecture 13 What makes a good coach?

Lecture 14 Effective questioning

Lecture 15 Open and closed questions

Lecture 16 GROW questions

Lecture 17 Quiz Time

Lecture 18 Effective Listening

Lecture 19 Levels of Listening

Lecture 20 Levels of Listening continued

Lecture 21 Time to Practice!

Section 4: Understanding Motivation

Lecture 22 Objectives for Section 4: Understanding Motivation

Lecture 23 Understanding Motivation

Lecture 24 Motivation and us

Lecture 25 Understanding Motivation - video

Lecture 26 Applying McClelland's Theory

Lecture 27 Motivation and the Coach

Lecture 28 Time to Practice!

Section 5: Self-coaching

Lecture 29 Objectives for Section 5: Self-coaching

Lecture 30 Everything you wanted to know about self-coaching but were afraid to ask…

Lecture 31 Self-coaching

Lecture 32 How's My Coaching?

Lecture 33 Time to Practice!

Section 6: Next Steps

Lecture 34 Objectives for Section 6: Next Steps

Lecture 35 Bonus Lesson: Next Steps

New and aspiring managers and team leaders/supervisors who want to begin coaching at work.