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The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

Posted By: l3ivo

Date: 17 Sep 2021 10:03:46

customer Customer Relations handbook brand business

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Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People

Posted By: l3ivo

Date: 19 Jul 2021 08:32:48

Human Resource customer Customer Relations business management personality self-help

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Customer Service: Soft Skills Fundamentals

Posted By: ELK1nG

Date: 15 Jul 2021 15:22:24

Customer Service: Soft Skills Fundamentals
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 160 MB | Duration: 40m

How to keep your head when everyone else is losing theirs

e-learning Udemy Business customer service soft skills fundamentals

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Artificial Intelligence for Customer Relationship Management: Solving Customer Problems

Posted By: AvaxGenius

Date: 23 Dec 2020 13:49:27

Artificial Intelligence for Customer Relationship Management: Solving Customer Problems by Boris Galitsky
English | PDF | 2021 | 474 Pages | ISBN : 3030616401 | 21 MB

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service.

intelligence InfoSec Artificial Programming Mathematics Development Human Behavior management Business Natural language Processing relationship Science problems IT Patterns Algorithms customer Prediction of Human Behavior Communication Machine Learning IT Security Engineering Technology Artificial Intelligence

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Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships

Posted By: First1

Date: 23 Dec 2019 06:36:37

If you don't offer great customer experience, your main competitors will take away 50% of your business. Period.

customer relationships Fantastic Business experience satisfaction turn ePub

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Video Marketing for Marketers: Building Trust, Engagement, and Conversion on the Customer Journey

Posted By: First1

Date: 3 Dec 2019 06:50:58

If you're looking to build trust with your customers, the best way to do so is with video marketing. The statistics back this up: 90 percent of customers say video helps them make buying decisions, 64 percent say they're more likely to buy after seeing a video, and video marketers get 66 percent more qualified leads per year. However, you can't capitalize on these benefits if you don't know how to get started with video marketing.

customer conversion marketers Business engagement journey Video trust ePub

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The Customer Catalyst: How to Drive Sustainable Business Growth in the Customer Economy

Posted By: First1

Date: 26 Nov 2019 07:00:43

How organisations can drive growth in the Customer Economy

Customer customer Business business drive growth catalyst sustainable ePub economy

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Effective Complaint Management: The Business Case for Customer Satisfaction (Management for Professionals), 2nd Edition

Posted By: First1

Date: 4 Nov 2019 07:17:24

This practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. The authors identify the need for an effective complaint management strategy that prevents the loss of dissatisfied customers. Dissatisfied customers are at risk of migrating; accordingly, neglecting professional complaint management poses a considerable threat to customer relationships, sales and profits.

case customer complaint management Effective business professionals satisfaction Business ePub

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Experiential Marketing: Consumer Behavior, Customer Experience and The 7Es

Posted By: First1

Date: 4 Nov 2019 07:09:09

Why do some brands make us feel good, while others frustrate us? What makes us engage with certain brands, rebuy the same products, return to the same store or revisit the same destination over and over again? Is there a framework underlying how past and lived shopping experiences can affect our future experiences, our buying decisions, and our brand loyalty?

customer Experiential Business experience behavior consumer ePub

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The Relationship Economy: Building Stronger Customer Connections in the Digital Age

Posted By: First1

Date: 23 Oct 2019 08:22:47

Creating Authentic Customer Connections in a High-Tech World

customer Business Relationship stronger connections digital ePub economy

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